Frequently Asked Questions

What is a pre-order?

A pre-order allows you to reserve your products before they're ready to ship. This helps us carefully prepare each order while maintaining the quality you deserve.

When will my order ship?

Please allow 2–4 weeks for your pre-order to be processed and shipped. You'll receive a tracking number by email once your order is on its way.

How do I use your products?

Each product includes suggested directions on the label. Be sure to follow the recommended serving size unless otherwise directed by your healthcare provider.

Can I use more than one product at a time?

Many of our products can be used together. If you have questions about combining products or have a medical condition, we recommend speaking with your healthcare provider before use.

Are your products FDA approved?

The FDA does not approve dietary supplements. Our products are manufactured in a facility that follows Good Manufacturing Practices (GMP) to help ensure quality and consistency.

Are your products intended to diagnose, treat, cure, or prevent disease?

No. Our products are intended to support overall wellness and are not intended to diagnose, treat, cure, or prevent any disease.

Do you ship outside the United States?

At this time, we only ship within the United States.

Can I return my order?

Due to the nature of our products, all sales are final. If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery, and we'll review your situation individually.

How can I contact you?

You can reach us anytime at support@queensawakening.org or through the Contact page on our website. We'll do our best to respond as quickly as possible.